How to enable users to Listen to Voicemail

If both Chatsie Menu and Chatsie Calls are installed, this feature is on by default. You can disable/re-enable this feature through the Chatsie Menu, or via Chatsie on the web.

To do so via the Chatsie Menu:

On the Chatsie Menu, tap “Other options”, then tap “Advanced”. Then tap “Edit menu”. This will open the “Show or hide features” page. Enable Listen to voicemail by toggling it to “ON”. Then tap “Save”.
You must save the changes in order for the settings to be applied for the mobile user. When enabled, the option Listen to voicemail will be displayed on the Chatsie Menu.

To disable Listen to voicemail, toggle it to “OFF”. When disabled, the option Listen to voicemail will not be displayed in the Chatsie Menu.

To do so via Chatsie on the web:

  1. Connect your phone to the Chatsie on the web.

  2. Click Edit Menu.
    The Edit Menu page displays where you can view Menu related settings.

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  3. In Edit Menu page, enable Listen to voicemail under the Allow user to section, by toggling it to “ON”. To disable Listen to voicemail, toggle it to “OFF”.

    This option is enabled by default. When enabled, the option Listen to voicemail will display in the Chatsie Menu and the mobile user will be able to listen to their voicemail easily. On enabling Listen to voicemail, the phone number added for the voicemail will display below this option, in the Chatsie web.

    Note: When you make any modifications in the Edit Menu page, the “Not Saved” message will display along with the modified options. It means that changes have not yet been saved. You must save the changes in order for the settings to be applied for the mobile user.

  4. After enabling Listen to voicemail, click Save Changes.

    Note: The “Syncing” message at the top of the screen will show briefly when saving changes. It will display indefinitely if you are having connection issues.